Enquiry Tracking Module
KnowAll Enquire enquiry tracking software from originating email to statistics, helping you at every stage of the enquiry handling process:
- capture emails or use web forms - make it easy for people to ask you a question
- assign - share the workload according to specialisms
- monitor - never miss a deadline
- search answers - share knowledge and see how similar enquiries were answered
- publish FAQs - enquiriers can help themselves
- stopwatch - for accurate time recording
- rating - measure customer satisfaction
- statistics - prove your value to higher management
Need more info?
KnowAll Enquire is available integrated with our library management modules or available on its own. For further information on KnowAll Enquire enquiry tracking software see our Enquire website
