"We have used KnowAll at Baker & McKenzie for a number of years now. We found that it has been an invaluable tool for us and KnowAll handles the complexities of legal serials, which is important for a legal library like ours. The acquisitions and financial reporting systems are essential tools for budgeting, and the web-based user view is simple and clear to use."
Sarah Brittan, Library & Information Services Maanger
Baker & McKenzie LLP, UK
"KnowAll has been the ideal solution for EMCDDA with all the functionality we need from a library management system, a user-friendly OPAC and excellent support from the Bailey Solutions team. The ability to generate reading lists and bulletins as been of great value to scientific staff."
Vaughan Birbeck, Information Management Support Officer - Documentation Centre
European Monitoring Centre for Drugs and Drug Addiction, Lisbon Portugal
"Clarke Willmott has been using KnowAll for its integrated library management system for a number of years. We really appreciate the responsiveness of Penny and her team. We make suggestions and they take them seriously. In a very short period of time, our suggestions for improvements are generally implemented."
Janis Law, Director of Best Practice and Knowledge
Clarke Willmott, UK
"Shoosmiths has been using KnowAll for nearly 5 years now and we have found it invaluable in keeping track of acquisitions, serials and claims, as well as giving our staff easy access to the library catalogue. We have been particularly impressed by the level of support offered by Bailey Solutions. Our questions are usually answered immediately and they go out of their way to resolve more difficult queries in a timely way with minimum input from our IS department."
Aileen Johnston, Knowledge Resources Manager
Shoosmiths LLP, UK
"We feel that PenLib is absolutely appropriate for the size of the library we run. We find the functionality, ease of use, and intuitive ease of learning the system quite excellent, and if I was asked, would most heartily recommend it to anyone with a user base between 0 and 500."
Octavia Leigh, Tax Librarian
BDO LLP, UK
"I think PenLib is great. I had never used an library management system before I came to this firm and I was pleased to see how easy to use and intuitive it is to use. It makes my job so much quicker..."
Jennifer Williams, Information Resources Manager
Conyers Dill and Pearman, Bermuda
"The Library and Information team have benefited hugely since we took Penlib. It saves time in many areas of library administration. We particularly find the missing issues report of great value and the production of financial reports speeds up the whole budget planning process."
Tracey Dennis, Head of Library and Information Services
Lewis Silkin (solicitors), UK